Saturday, September 6, 2014

Passenger Bill of Rights

Following up on a previous post regarding trip interruptions and airline delays, I wanted to share something new within the last few years - the US Department of Transportation's Passenger Bill of Rights.  It covers lost bag fees, reimbursement for being bumped from flights, tarmac delays and more.  Details can be found on the Department of Transportation's website. If you think your rights have been violated, make sure to mention this bill of rights in your complaint letter (or Email) to the airline.  Letting them know that you are an aware consumer makes it more likely they will take you seriously and address your concerns!

2 comments:

  1. It's about time we had a passenger bill of rights! I remember when the airlines could hold people on sitting planes for hours and hours!

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  2. Or--circling a city for hours. Literally.

    ReplyDelete